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Marlboro College Emergency Response Plan

This Emergency Response Plan was developed for the Marlboro College community to respond to situations that threaten students, faculty, staff or property of the College.  The following document outlines a framework for determining the level of response and provides contact information and protocols for a variety of events. While it is impossible to produce procedures that address all possible eventualities, the following materials should serve as a guide for handling campus emergencies and disasters through the effective use of available personnel and resources. We will always strive to place Marlboro in an active position to protect students, staff, faculty, and visitors in case of an emergency or disaster and to enhance the college’s ability to quickly return to normal operations after an interruption in services.

Please be aware that by calling the numbers listed below, you are activating the Marlboro College On-Campus Crisis Response system. For non-emergency matters, please call (802) 257-4333 and leave a message. The appropriate party returns your message as soon as possible, during regular business hours. 

If you Encounter or are Involved in an Emergency Situation: 

In Case of a Life-Threatening Emergency

  • Step 1 – Dial 911.
    • The 911 System is linked to fire, rescue and police departments. 
  • Step 2 - Alert Campus Authorities
    • Business Hours (Mon – Fri 8:30am-4:30pm) – Dial *611 from a campus phone
      • This will contact on-campus emergency personnel.  Report the location and description of the emergency, and that 911 was called.
    • Non-Business Hours (Mon – Fri 4:30pm-8:30am and all day on weekends and holidays) – Page the Resident Assistant (RA) on call: 1-877-730-0533.
    • Report the location and description of the emergency, and that 911 was called.
  • Administrative Response for Incidents of Critical Injury and/or Death
  • Step 1 - The Senior Team will be notified to coordinate the response including:
    • Consulting with legal counsel
    • Communicating with faculty/students/staff before work hours if possible
    • Determine a strategy for external media communication
    • Contacting the family following notification by the appropriate authorities (i.e., State Police).
  • Step 2 – Counseling staff will arrange for debriefing services on campus for first responders, roommates, dorm-mates, and other community members involved in the emergency.  If needed, additional support may be requested from local mental health agencies and/or practitioners.

In Case of a Non-Life-Threatening Emergency

  • Business Hours (Mon – Fri 8:30am-4:30pm) – Dial *611 from a campus phone
  • Non-Business Hours (Mon – Fri 4:30pm-8:30am and all day on weekends and holidays) – Page the Resident Assistant (RA) on call: 1-877-730-0533.

In Case of Sexual Assault

If you fear for your safety, or immediately after an assault:

  • First find a safe environment away from any person of concern (it need only be temporary). When possible, ask a trusted person to stay with you and assist you with getting help.
  • Even if you are unsure initially whether you will want to pursue criminal charges, file a complaint with the College, or seek a protection order, it is important to preserve all possible evidence in case you decide at some point to do so. Therefore, refrain from changing clothes, showering or otherwise changing your physical state after an incident, until after you have consulted with medical personnel about how to best preserve evidence. Consult with College officials, law enforcement officers or health care professionals regarding your ability to have evidence collected by a Sexual Assault Nurse Examiner (“SANE”). Endeavor to preserve other evidence that may be relevant to a case of sexual harassment, sexual misconduct, dating violence, domestic violence or stalking, such as text messages, email messages, other electronically stored information, and other physical evidence. To obtain immediate medical care or to contact the police, phone 911 for emergency services.
    • OR contact the Women’s Freedom Center 24 Hour Hotline: 802-254-6954. They can help you secure immediate medical care, accompany you to the hospital if necessary, and explain your options for on and off campus support. This includes speaking with other confidential resources on campus, pursuing an informal or formal investigation within the college or involving local law enforcement. The Women’s Freedom Center serves all victims regardless of gender.
    • OR on nights and weekends, page the Student Life Coordinator (SLC) at (877-730-6051) for a no questions asked ride to the hospital. 

Find more information about reporting an incidence of sexual assault or sexual misconduct.

To Report a Maintenance Issue

Submit a work request: https://nook.marlboro.edu/campus/maintenance/requests

In the event of an after-hours emergency, page the Resident Assistant (RA) on call: 1-877-730-0533.

If You Are Involved in an Accident in a College-Owned Motor Vehicle

  • Step 1 – Dial 911. The 911 System is linked to fire, rescue and police departments.
  • Step 2 – If possible, secure vehicle, position flares at a safe distance from crash scene and display other appropriate warning devices while you wait for emergency response teams to arrive.
  • Step 3 – Ensure passengers remain in vehicle if it is safe to do so or move passengers away from the scene of the collision.
  • Step 4 – Page the Director of Plant Operations at 802.742.1653.
  • Step 5 – Get names and addresses of any witnesses to provide to campus officials and law enforcement. If the accident involves another vehicle, collect a name, plate number and insurance information for all other vehicles involved, even if you're not sure it's applicable. Do not admit any guilt or responsibility.  

Emergency Contact Information 

All members of the college community should designate an emergency contact person.

Every student (resident and non-resident) has their own student account and may enter or change, under personal information/address, a designated emergency contact person at any time by updating their contact information. Students should update their personal information at the beginning of each academic year and are solely responsible for the accuracy of the information provided and updating the information when needed.

Employee emergency contact information is maintained in Human Resources files. Employees are responsible for updating their Emergency Contact information through Human Resources if information changes. 

In the Event of a Threat to Campus Safety: 

Emergency Notification

The Director of Housing and Residential Life will contact all new community members asking for their preferred method of emergency notification (text, email or phone) via AMG alerts. A notification will be sent out to update this info twice a year. When an emergency calls for all-campus notification, the following will take place:

  • A text message, email or phone message will be sent according to what you signed up for with AMG Alerts.
  • The website will be updated with any pertinent information.
  • An e-mail will be sent to all marlboro.edu addresses.

If an emergency disrupts the College’s communication system, the Dining Hall will become the central hub for communication. An “Emergency Board” will be set up with pertinent information and a member of the Senior Team of the College (or their designee) will be stationed there until the emergency has been resolved.

In the Event of a Fire

  • Step 1 – Evacuate the building immediately (see Maps I and II for predetermined safe zones).
  • Step 2 – Dial 911.
  • Step 3 - Alert Campus Authorities
    • Business Hours (Mon – Fri 8:30am-4:30pm) – Dial *611 from a campus phone
    • Non-Business Hours (Mon – Fri 4:30pm-8:30am and all day on weekends and holidays) – Page the SLC on call: 877-730-6051.
  • Step 4 – Campus authorities will work with the Marlboro Town Volunteer Fire Department to secure the area.
  • Step 5 – If a residence facility was the locus of fire, accommodations will be made to house those students affected by the fire. If necessary, the American Red Cross will be contacted to provide services to those individuals who were directly impacted by the fire (property loss, etc)
  • Step 6 – If teaching spaces were impacted by fire, the Dean of Faculty and the Director of Plant & Operations will find appropriate alternative sites.

In the Event of a Gas Leak &or Hazardous Spills

  • Step 1 – Cease all operations! Do not switch on the lights or any electrical equipment. Immediately page the Director of Plant and Operations at 802.742.1653.
  • Step 2 – Evacuate (see Maps I and II for predetermined safe zones).
  • Step 3 – Maintenance Staff will contact necessary emergency responders and collaborate with appropriate agencies, which may include those listed below, to contain and respond to the spill.

Clean Harbors, Inc

800-645-8265

401-461-1300

617-269-5830

National Response Center

800-424-8802

Vermont 24-hour Spill Reporting Hotline

800-641-5005

Chemtro (Assistance & Information)

800-429-9300

  • Step 4 – The Director of Plant and Operations will file the necessary reports and contact appropriate state agencies. The EPA Regional Administrator and Division of Water Pollution Control must be notified within 60 days of the cause of the spill, corrective measures taken and preventative measures to avoid a reoccurrence.

If you Receive a Bomb Threat

  • Step 1 – Record all vital information, including:
    • The location of the device.
    • The time, if any, the device is scheduled to go off.
    • The appearance or type of container used for the device.
    • The reason for placing the device.
    • The size of the bomb.
    • The type of explosive used in the device.
    • The name of the caller or organization taking responsibility.
    • Any additional information that might be available.
  • Step 2 – If possible, note the following information
    • Caller’s accent if any
    • Caller’s age
    • Caller’s gender
    • Any background noise heard during call
    • Caller’s mental state
    • Write down the Caller ID number
  • Step 3 – Call 911.
  • Step 4 - Alert Campus Authorities
    • Business Hours (Mon – Fri 8:30am-4:30pm) – Dial *611 from a campus phone
    • Non-Business Hours (Mon – Fri 4:30pm-8:30am and all day on weekends and holidays) – Page the SLC on call: 877-730-6051.

If you See a Suspicious Object or a Potential Bomb

  • Step 1 - DO NOT HANDLE THE OBJECT.
  • Step 2 - Clear the area and dial 911. 
  • Step 3 - Alert Campus Authorities
    • Business Hours (Mon – Fri 8:30am-4:30pm) – Dial *611 from a campus phone
    • Non-Business Hours (Mon – Fri 4:30pm-8:30am and all day on weekends and holidays) – Page the SLC on call: 877-730-6051.
  • Step 4 - Follow suggestions of the 911 dispatcher for keeping the area clear until the emergency response team arrives. 

If There is an Explosion

  • Step 1 - If possible, move well away from the site of the explosion to a safe location. Use stairs only, do not use elevators.
  • Step 2 - If you cannot safely evvacuate, take cover under sturdy furniture. Stay away from windows and do not light matches. 
  • Step 3 - Once you reach a safe location, or if there is a phone within reach where you have sheltered in place, dial 911 and follow the suggestions of the 911 dispatcher.
  • Step 4 - Alert Campus Authorities
    • Business Hours (Mon – Fri 8:30am-4:30pm) – Dial *611 from a campus phone
    • Non-Business Hours (Mon – Fri 4:30pm-8:30am and all day on weekends and holidays) – Page the SLC on call: 877-730-6051.
  • Step 5: The building in question will be evacuated by emergency personnel or campus authorities (see Maps I and II for predetermined safe zones). When evacuating the building, only use stairs. Do not use elevators. Move well away from the building and follow the instructions of emergency personnel at the scene.

In the Event of a Hostile Individual/Intruder

When an individual in a campus building or on campus is actively causing deadly harm or the threat of imminent deadly harm to people.

  • Step 1 – Immediately seek cover. Some recommendations:
    • Run away from the threat if you can, as fast as you can. 
    • Do not run in a straight line. Use buildings, trees, shrubs, and cars as cover.
    • If you are in a building, lock yourself in classrooms, dorm rooms, and offices as a means of protection.
    • Stay low, away from windows and barricade their door(s) if possible and use furniture or desks as cover.
    • Be aware of alternate exits if it becomes necessary to flee.
    • If possible, cover any windows or openings that have a direct line of sight into the hallway
    • If you decide to hide, take into consideration the area in which you are hiding. Will I be found? Is this really a good spot to remain hidden?
    • If the person(s) is causing death or serious physical injury to others and you are unable to run or hide you may choose to play dead if other victims are around you.
    • If hiding or playing dead, do not give away your position or stand up until the Police give the all-clear sign.
  • Step 2 – When able, dial 911. Give as many details as possible relative to location, number of assailants, means of aggression and other pertinent information. Do not sound the fire alarm to evacuate the building. People may be placed in harm’s way when they are attempting to evacuate the building.

In the Event of a Widespread Disaster:

In the Event of a Weather Emergency

  • Step 1 – The Crisis Alert Notification System will be enacted.
  • Step 2 – In the event that power goes out on campus, go to the dining hall, which has generator back-up power.
  • Step 3 – If any members of the community are unable to leave campus for weather-related safety reasons, the Dining Hall will be the central location for coordination of emergency response and distribution of food and supplies. A member of the Senior Team of the College (or their designee) will be stationed there until the emergency has been resolved.
  • Step 4 – In the event that employees are unable to safely get to campus, they should coordinate directly with their supervisors to determine an alternate lcoation or arrangement for completing work, or may take a Personal Day. 

In the Event of a National Disaster 

  • Step 1 –The Crisis Alert Notification System will be enacted. Instructions will follow.
  • Step 2 – The Registrar will print off a list of students who come from the affected area (including class schedule, dorm, and phone).
  • Step 3 – A phone bank will be set up to facilitate students contacting family members in affected areas (this could be staffed by students employing redial method).
  • Step 4 – The Dining Hall will be set up as an information center with both a radio and a Message Board (to centralize incoming messages to the community).
  • Step 5 – Transportation will be organized by Plant and Operations to facilitate the travel of students who have an emergency need to leave.  Also if possible arrange for transportation to local religious services as needed.

In the Event of a Nuclear Disaster/Attack

  • Step 1 –The Crisis Alert Notification System will be enacted.
  • Step 2 – Evacuate to Dining Hall and Persons Auditorium.
  • Step 3 - Once the assembly/shelter areas are filled, maintenance and security personnel will lock and attempt to seal doors and windows with duct tape and plastic. The HVAC system will be turned off and the dampers will be closed. Each assembly/shelter area is equipped with a medical/emergency supply kit. No one will leave the shelter areas until the president or designee has told you to leave.

 Evacuation Maps: